Shift Manager

GQT Movies; Fort Gratiot Charter Township (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Discounts

Opportunities for advancement

Job summary

GQT Movies is seeking a Shift Manager to lead front-line theater operations, coach staff, and ensure a premier guest experience. You will support the general manager in cash handling, training, and daily procedures while maintaining high standards of cleanliness and guest satisfaction.

The role offers opportunities for advancement, requires 1+ year of leadership experience, and demands availability on weekends, evenings, and holidays. Must be 18+ and ready to collaborate with a dynamic team.

Qualifications

• 1+ year of management or leadership experience.
• Availability to work on weekends, evenings, and holidays.
• Must be at least 18 years old.

Responsibilities

• Provide oversight of the operation, cleanliness, and performance of the theater.
• Assist the GM with deposits, money handling, and cash management.
• Open and close the theater for the start or end of a business day.
• Coach and train team members to ensure tasks are completed and guests receive excellent service.
• Serve as a liaison with the GM to coordinate marketing and sales activities.

Skills

Leadership

Team management

Customer service

Communication

Job description

Are you enthusiastic about providing exquisite customer service and working in a dynamic team environment?

Do you have a passion for leading small teams, problem solving, and learning about all aspects of the Movie Theater Industry?

Join our team as a Shift Manager, where you will play a starring role in bringing the magic of movies on the big screen to the communities we serve.

This position is well suited for first-time and veteran managers alike looking to grow their professional skills and abilities in an environment that allows for a flexible work schedule and advancement opportunities.

Job Description

• Our Shift Managers perform the essential front-line management for the movie theater and assist the general manager in duties including guest services, team member coaching and training, cash management and general support of theater operations.

Cross-training in Cast Member duties, facility opening and closing routines and procedures, cash management, and team member management is provided to all Shift Manager.

Generally, work tasks will include:

• Providing oversight of the operation, cleanliness, and performance of the theater
• Overseeing deposits and money handling initiatives
• Opening and closing the theater for the start or end of a business day
• Providing an excellent guest experience by proactively and reactively addressing guest concerns
• Managing team members to ensure essential tasks are completed and guests receive exceptional service
• Troubleshooting issues and communicating with leadership to improve the theater
• Serve as a liaison with the GM to the corporate office in coordinating marketing and sales activities
• Working collaboratively with the team

Qualifications / Expectations

• Must be at least 18 years old
• Must have availability to work on weekends, evenings, and holidays
• Must commit to showing up to work on time when scheduled
• Must have a positive team-focused attitude and be willing to learn
• 1+ year of management or leadership experience
• Employee Discounts
• Opportunities for advancement

Location: GQT Krafft 8

2725 Krafft Rd, Port Huron, MI 48060, USA

2725 Krafft Rd, Port Huron, MI 48060, USA