Shift Manager

GQT Movies; Oxford (MI); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Work in a fun environment

Flexible schedule

Employee Discounts

Opportunities for advancement

Job summary

GQT Movies in Oxford, MI is hiring a Part-Time Shift Manager to lead the front-line theater team and support the General Manager in daily operations. The role emphasizes guest services, coaching, and cash handling as part of a dynamic movie theater environment.

The Shift Manager will oversee team performance, ensure clean operations, and partner with leadership to enhance guest experiences while supporting marketing and sales efforts across the theater.

Qualifications

• Must be at least 18 years old.
• Must be available to work weekends, evenings, and holidays.
• 1+ year of management or leadership experience.
• Must commit to showing up to work on time when scheduled.
• Must have a positive team-focused attitude and be willing to learn.

Responsibilities

• Provide front-line management for the theater and assist the GM with guest services, coaching, and training.
• Oversee deposits and money handling initiatives.
• Open and close the theater for start/end of day operations.
• Deliver excellent guest experiences by addressing concerns proactively and reactively.
• Manage team members to complete essential tasks and ensure exceptional service.
• Troubleshoot issues and escalate to leadership for theater improvements.
• Coordinate marketing and sales activities with the GM and corporate office.

Skills

Customer service

Team leadership

Problem solving

Communication

Job description

Shift Manager

Part-Time

Are you enthusiastic about providing exquisite customer service and working in a dynamic team environment?

Do you have a passion for leading small teams, problem solving, and learning about all aspects of the Movie Theater Industry?

Join our team as a Shift Manager, where you will play a starring role in bringing the magic of movies on the big screen to the communities we serve.

This position is well suited for first-time and veteran managers alike looking to grow their professional skills and abilities in an environment that allows for a flexible work schedule and advancement opportunities.

Job Description

• Our Shift Managers perform the essential front-line management for the movie theater and assist the general manager in duties including guest services, team member coaching and training, cash management and general support of theater operations.

Cross-training in Cast Member duties, facility opening and closing routines and procedures, cash management, and team member management is provided to all Shift Manager.

Generally, work tasks will include:

• Providing oversight of the operation, cleanliness, and performance of the theater
• Overseeing deposits and money handling initiatives
• Opening and closing the theater for the start or end of a business day
• Providing an excellent guest experience by proactively and reactively addressing guest concerns
• Managing team members to ensure essential tasks are completed and guests receive exceptional service
• Troubleshooting issues and communicating with leadership to improve the theater
• Serve as a liaison with the GM to the corporate office in coordinating marketing and sales activities
• Working collaboratively with the team

Qualifications / Expectations

• Must be at least 18 years old
• Must have availability to work on weekends, evenings, and holidays
• Must commit to showing up to work on time when scheduled
• Must have a positive team-focused attitude and be willing to learn
• 1+ year of management or leadership experience

Benefits

• Work in a fun environment!
• Flexible schedule
• Employee Discounts
• Opportunities for advancement

Location: GQT Oxford 7

48 S Washington St, Oxford, MI 48371, USA

Based in Lafayette, Indiana, GQT Movies is a privately held theater circuit with 23 locations and 181 screens across six states.
As the new iteration of Goodrich Quality Theaters, Inc., a company with roots dating back to 1930, GQT continues to innovate and grow upon the foundation of bringing communities of moviegoers together by providing exceptional quality and service experiences across the Midwest.
For more information, visit https://www.gqtmovies.com