Shift Manager

Ontario Trillium Foundation; Florence (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Schedules

Tips

Employee discount

Fun, positive work environment

Job summary

Crumbl Cookies in Florence, KY is hiring immediately for Shift Managers to oversee daily store operations and lead a team. You will coordinate tasks, supervise staff, handle customer concerns, and ensure company standards are met.

Strong communication and leadership are valued; prior supervisory experience is a plus. Flexible schedules, tips, and employee discounts are offered in a friendly, fast-paced environment.

Qualifications

• Excellent communication skills.
• Leadership experience preferred.
• Ability to manage store operations and supervise staff.

Responsibilities

• Manage all the basics of running the store
• Ensure reports and performance metrics are reviewed
• Provide clear instructions to subordinate employees
• Handle customer service complaints/issues
• Keep the store clean and safe
• Meet deadlines and maintain high service standards

Job description

Crumbl Cookies is hiring immediately for Shift Managerss to join their team!

Shift leads work closely with store management to carefully manage one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to: providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators.You will be expected to keep records and produce reports that will be used to review team performance.In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence, and ensure the bakery is meeting the high standards customers and employees deserve. Previous leadership experience is a plus.

Shift Manager responsibilities (include but are not limited to):

• Manage all the basics of running the store
• Make sure employees that report to you meet performance expectations
• Keep employees moving at a quick/accurate pace
• Handle all customer service complaints/issues
• Keep the store clean
• Give clear instructions or orders to subordinate employees
• Ensuring that the work environment is safe, secure, and healthy
• Meet deadlines
• Ensure Great customer service at all levels

Benefits Include:

• Flexible Schedules
• Tips
• Employee discount
• Fun, positive work environment