Shift Manager

Huddle House; Florence (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player seeks a dedicated Shift Manager to oversee daily operations and ensure exceptional customer service. This role involves managing shifts, resolving issues, and training staff to uphold brand standards. With a strong commitment to community and teamwork, this position offers a unique opportunity to make a difference in the dining experience. Join a family-oriented restaurant chain that values excellence, hard work, and fun in a collaborative environment. If you have a passion for leadership and a knack for problem-solving, this role is perfect for you.

Benefits

Competitive pay

Health benefits

Flexible schedule

Educational discounts

Qualifications

• Previous restaurant experience required.
• Availability to cover all shifts during operations.

Responsibilities

• Manage shifts and handle customer complaints.
• Ensure cleanliness and sanitation standards are met.
• Train staff in restaurant operations and customer service.

Skills

Effective communication

Customer service

Team management

Problem-solving

Education

High School Diploma

Tools

POS systems

Job description

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Our Purpose

Huddle House is unique in their communities; a special bond grows between team members and community members, a bond not seen in most other chain restaurants. Our purpose reflects this unique element of the dining experience.

Our Values

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun

Company Overview

Huddle House, Inc. is a family restaurant chain known for serving "Any Meal. Any Time." Founded in 1964, it emphasizes bringing friends and family together over delicious food served from the heart. With nearly 400 franchise and 30 corporate locations across 21 states, primarily in the Southeast and Central U.S., it maintains strong community ties.

Position Overview

The Shift Manager oversees daily restaurant operations, delegates tasks, supervises staff, and resolves issues. They ensure excellent customer service and support franchise partners.

Responsibilities

• Manage shifts, handle issues like tardy employees, customer complaints, food delivery, etc.
• Ensure customer satisfaction is the top priority.
• Complete daily paperwork, including shift inventories and profitability reports.
• Maintain cleanliness and sanitation standards.
• Enforce brand standards, policies, and procedures.
• Represent the company professionally and treat staff with respect.
• Train staff in POS systems, restaurant operations, and customer service.

Qualifications

• Effective communication with staff.
• Availability to cover all shifts during operations.
• Previous restaurant experience required.

Benefits & Perks

• Competitive pay
• Health benefits
• Flexible schedule
• Educational discounts and laptops through DeVry University.

Disclaimer: This description is not exhaustive; duties may vary. Compensation ranges from $13.00 to $16.00 per hour. We are an equal opportunity employer.