Shift Manager

McDonald's; East Hampton (CT); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Vacation days

Archways to Opportunity

Education assistance

Medical coverage

Dental coverage

Vision coverage

Flexible spending accounts

Service awards

Employee Resource Connection

Matching gifts

Job summary

McDonald’s East Hampton is seeking a Shift Manager to lead the team during your shift, ensuring fast, accurate, and friendly service while upholding McDonald’s standards for Quality, Service and Cleanliness.

You will plan for each shift, monitor performance, manage safety and profitability, and coordinate with the next Shift Manager to set up a successful handoff. Prior leadership in hospitality is preferred; you must be 18+ to manage in our corporate restaurants.

Qualifications

• Leadership experience in restaurant, retail or hospitality preferred.
• Must be 18 years or older to be a manager.

Responsibilities

• Lead shifts weekly to ensure fast, accurate, friendly customer experience.
• Provide leadership to crew and other managers during a shift.
• Monitor safety, security and profitability during shifts.
• Plan for each shift and track performance.
• Communicate with the next Shift Manager for smooth handoffs and preparation.
• Help departments meet their goals and shift targets.

Skills

Leadership

Customer service

Communication

Job description

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info

Along with competitive pay, a Shift Manager at a McDonald’s Corporate owned restaurant is eligible for incredible benefits including:

• 7 - 14 days paid vacation
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Pre-tax flexible spending accounts
• Service awards
• Employee Resource Connection
• Matching gifts program

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.