Shift Manager

McDonald's; Berlin (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Vacation days

Education benefits

Medical coverage

Flexible spending accounts

Service awards

Employee Resource Connection

Matching gifts

Job summary

McDonald’s is seeking a Shift Manager to lead daily operations, ensuring quick, accurate, and friendly service while maintaining quality and cleanliness. You will oversee crew, manage shifts, and drive the team to meet McDonald’s standards and goals in a fast-paced environment.

Previous leadership experience in a restaurant or retail setting is preferred; you must be 18 or older to work as a manager in corporate locations. Benefits accompany competitive pay and growth opportunities.

Qualifications

• Leadership experience is preferred, ideally in restaurant, retail, or hospitality.
• Must be 18 years or older to be a manager in corporate restaurants.

Responsibilities

• Lead shifts weekly to ensure fast, accurate, friendly service and high quality.
• Supervise crew and other managers during shifts.
• Monitor performance, safety, security, and profitability, and hand over to the next Shift Manager.

Skills

Leadership

Customer service

Team coordination

Food safety

Scheduling

Job description

Requirements Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Requirements Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info Along with competitive pay, a Shift Manager at a McDonald’s Corporate owned restaurant is eligible for incredible benefits including:

• 7 - 14 days paid vacation
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Pre-tax flexible spending accounts
• Service awards
• Employee Resource Connection
• Matching gifts program

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.