Shift Manager

guernseysonic; Madisonville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

guernseysonic in Madisonville, Tennessee, is seeking a dedicated individual to join their team. This position involves leading operational duties in a vibrant restaurant environment, ensuring product quality and customer service while supervising staff effectively.

The ideal candidate will have a background in restaurant or retail, possess strong communication skills, and be ready to work flexible hours, including nights and weekends. Join us in providing excellent service to our guests!

Qualifications

• Knowledge of general restaurant or retail operations.
• Basic math and reading skills essential.
• Effective communication skills, both verbal and written.

Responsibilities

• Lead and supervise various station duties to meet operational standards.
• Assist in training new employees.
• Ensure compliance with company policies and sanitation standards.

Job description

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions