Shift Manager

Firehouse Subs; Cleveland (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Shift Leader to ensure the profitable operation of the restaurant during designated shifts. This role is pivotal in maintaining compliance with local, state, and federal regulations while fostering a cheerful and fun work environment. The ideal candidate will demonstrate strong leadership skills, ensuring superior guest service and quality. With flexible hours and excellent growth opportunities, this position is perfect for someone looking to make a significant impact in a friendly, team-oriented atmosphere. If you are passionate about leading a team and providing exceptional service, this opportunity is for you.

Benefits

Competitive hourly wages

Free meals on workdays

50% off meals at other times

Flexible hours

Friendly team-oriented environment

Excellent growth opportunities

Qualifications

• Must have leadership skills to manage a team and ensure compliance.
• Requires Manager Food Safety Certification before taking charge.

Responsibilities

• Oversee profitable operation of the restaurant during shifts.
• Ensure compliance with health and safety regulations.
• Provide training and development for restaurant staff.

Skills

Leadership

Customer Service

Compliance Knowledge

Staff Training

Problem Solving

Education

Manager Food Safety Certification

Job description

This position is accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations. The person in this role may be the only management person on duty for a full or partial shift or may work with the General Manager, Shift Manager, or other Shift Leaders.

Our Employees Enjoy:

• Competitive hourly wages
• No working with fryers, grills or grease traps
• No late night hours
• Free meals on days scheduled to work, 50% off all other times
• Flexible hours
• Friendly, team-oriented environment
• Excellent growth opportunities

Requirements:

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures.
• Provides leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs “culture” of a cheerful and fun work environment and Firehouse Subs beliefs and values to adhere to and grow the mission and vision.
• Ensures the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
• Assists the GM in coordinating and implementation of current operations game plans and company initiatives in a profitable and timely manner.
• Assists with proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
• Provides continuous training and development of the restaurant staff.
• Promotes all Public Safety Foundation initiatives.
• Ensures all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities.
• Represents Firehouse Subs in a professional, positive manner at all times.
• Communicates effectively to the General Manager any and all issues that may impact the business.
• Assists in maintaining restaurant equipment in full working order and communicates problems immediately via the Repair and Maintenance Request forms and critical issues should be reported to the General Manager.
• Able to work on their feet for up to 10 hours at a time.
• Able to lift up to 50 lbs to chest height.
• Any other duties assigned by the General Manager, Operations Manager, HR Manager or Owner.

Specific Duties for this position also include:

• Ensuring Daily Workflow is always up to date
• Verifying store cash funds daily reporting any large discrepancies (>20.00) immediately to Office
• May assist with staff scheduling
• May assist with interviews and recommends hires for the store.
• May assist in the training of new team members and recently promoted shift leaders
• May assist with weekly and monthly inventory at close of business on Sunday night.
• Completing “Red Book” Daily and “Green Sheet” Weekly
• Handles compliance on COVID-19 health checks, policies and procedures.
• May Assist with ordering all product for the store.

Job Requirements:

• Must be available to work in-store 20-40 hours per week with a minimum of 2 nights per week and weekends and must be available to work all days of the week that the store is open for business.
• Must be able to pass the Shift Leader Written Entrance Exam with at least an 85% grade.
• Must pass all practical exams including all positions, Prep and Slicing to include being able to write accurate prep and slicing lists and must be able to complete each of those tasks before 10:30am.
• Must hold and maintain a Manager Food Safety Certification prior to being left as the person in charge.