Restaurant Shift Manager

Shake Shack; Cleveland (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Restaurant Shift Manager to join their dynamic team. This role is crucial for ensuring top-notch service and operational excellence while fostering a positive and inclusive work environment. As a member of this fast-growing brand, you'll lead a talented team, manage daily operations, and contribute to creating unforgettable experiences for guests. With a strong commitment to employee development and community engagement, this position offers a unique opportunity to make a meaningful impact while enjoying industry-leading benefits and career growth potential.

Benefits

Weekly Pay

Performance Bonuses

Medical, Dental, Vision Insurance

401(k) plan with Company Match

Paid Time Off

Paid Parental Leave

Employer Assistance Program

Commuter Benefits

Shake Shack Meal Discounts

Career Development Opportunities

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.

Responsibilities

• Manage the flow of service and direct the work of team members.
• Help build and lead a high-performing team of hourly Team Members.

Skills

Restaurant Leadership Experience

Food Safety Certification

Problem Solving Skills

Effective Communication Skills

Job description

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Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Job Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.
  
  

Job Qualifications

• At least 1 year of restaurant leadership experience supervising a team
• Food Safety Certification according to local jurisdiction
• Strong problem solving skills
• Effective communication skills, both written and verbal
  
  

Perks

We take care our team members and support them in building successful futures through a variety of industry-leading benefits.

• Weekly Pay
• Performance bonuses based on the achievement of pre-determined goals
• Medical, Dental, Vision Insurance & Flexible Spending Accounts*
• Supplemental Life Insurance and Short-Term Disability*
• 401(k) plan with Company Match*
• Paid Time Off/ Sick Time*
• Paid Parental Leave*
• Employer Assistance Program (EAP)
• Commuter Benefits
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
• Shake Shack Meal Discounts
• Charitable opportunities to give back
• Employee Resource Groups
• Career development opportunities – we are growing!
• Eligibility criteria applies
  
  

Click the "Apply" button above to apply for this opening.

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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