Shift Manager

McDonald's; City of Little Falls (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

College tuition assistance

Valuable job training

Retirement benefits

Job summary

An independent restaurant franchise is seeking a Shift Manager to lead daily operations, ensuring a fast and friendly customer experience. The role involves supervising staff, maintaining quality, and monitoring performance. Candidates should have prior leadership experience and a passion for the restaurant industry. This position offers opportunities for advancement and benefits.

Qualifications

• Previous leadership experience preferred within a restaurant, retail or hospitality environment.
• Must be 18 years or older.

Responsibilities

• Lead shifts ensuring customer experience.
• Provide leadership to crew and managers.
• Monitor safety, security, and profitability.
• Help departments meet goals.

Skills

Leadership experience

Team player

Flexible schedule

Job description

Join to apply for the Shift Manager role at McDonald’s

McDonald’s works for me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement.

The Job – Get a job that inspires your best and moves you forward: choose your hours, pursue your education, build your skills and be yourself.

The Team – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel‑good moments. Does this sound like you? You’ll fit right in.

The Company – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Responsibilities

• Lead shifts every week, ensuring fast, accurate, friendly customer experience.
• Provide leadership to crew and other managers during a shift to maintain quality, service and cleanliness.
• Plan each shift, monitor performance, take action to meet standards, and communicate with the next Shift Manager.
• Monitor safety, security and profitability.
• Help departments meet their goals and targets.

Key Task Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

• Previous leadership experience preferred, ideally within a restaurant, retail or hospitality environment.
• Positive team player with a flexible schedule and passion for a fast‑paced environment.
• Must be 18 years or older.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.