Shift Manager

McDonald's; Downey (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

College tuition assistance

Valuable job training

Retirement benefits

Job summary

A fast-food restaurant in Downey, California, is seeking a Shift Manager to lead shifts for an independent franchisee. Responsibilities include ensuring customer satisfaction, providing leadership to staff, and maintaining high operational standards. Ideal candidates will have prior leadership experience and thrive in a dynamic environment.

Qualifications

• Previous leadership experience in a restaurant, retail or hospitality environment.
• Must be 18 years or older to be a manager.
• Enjoys a fast-paced environment.

Responsibilities

• Ensure customers receive fast, accurate, friendly service.
• Provide leadership to crew and managers during shifts.
• Monitor performance and ensure team meets McDonald's standards.

Skills

Leadership experience

Team player

Flexibility

Job description

Shift Manager

Join to apply for the Shift Manager role at McDonald's. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole employer responsible for all employment matters.

Description

McDonald's Works for Me. I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Responsibilities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

Key Duties

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Positive team player with a flexible schedule who enjoys a fast‑paced McDonald’s environment.
• Must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Legal and Franchise Information

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee.