Shift Manager

McDonald's; Chicago Heights (IL); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Tuition Reimbursement

Free meals/discounted meals

Paid time off

Flexible Scheduling

Closed on Thanksgiving Day and Christmas Day

Job summary

A popular fast-food franchise in Chicago Heights is seeking a Shift Manager to lead shifts, ensuring fast, accurate, and friendly service. Responsibilities include monitoring performance, ensuring safety, and training staff. The ideal candidate has previous restaurant leadership experience, is a positive team player, and enjoys a fast-paced environment. The role offers competitive pay and benefits including tuition assistance.

Qualifications

• Previous leadership experience in a restaurant or retail environment preferred.
• Candidates should be a positive team player with a flexible schedule.
• Must enjoy a fast-paced environment and be 18 years or older.

Responsibilities

• Lead shifts ensuring quality, service, and cleanliness.
• Monitor and communicate team performance during the shift.
• Ensure safety, security, and profitability.

Skills

Leadership experience

Positive attitude

Flexibility

Team player

Customer service

Job description

Shift Manager

NOW HIRING SHIFT MANAGERS at $16.00- $20.00 DOLLARS PER HOUR

• Depending on experience
• Depending on availability

Benefits and Perks

• Tuition Reimbursement
• Free meals/discounted meals
• Paid time off
• Flexible Scheduling
• Closed on Thanksgiving Day and Christmas Day

Tuition Assistance Eligibility

Full-time restaurant manager or staff of a participating Franchise Owner/Operator

• You work a minimum of 30 hours per week for that Franchise Owner/Operator.
• You are in good standing as determined by the Franchise Owner/Operator.
• Restaurant crew (including maintenance), part‑time manager or part‑time office staff of a participating Franchise Owner/Operator.

Eligible for $3,000 in Tuition Assistance each year if the above criteria are met.

Eligible for $2,500 in Tuition Assistance each year if:

• You are employed by the same Franchise Owner/Operator at least 90 cumulative days as of the time of the Tuition Assistance Request application completion.
• You work an average of 15 hours per week for that Franchise Owner/Operator.
• You are in good standing as determined by the Franchise Owner/Operator.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure quality, service, and cleanliness for customers.

Shift Managers perform a variety of tasks, which may include:

• Planning for each shift
• Monitoring performance during the shift
• Taking action to ensure the team meets McDonald’s standards
• Monitoring safety, security, and profitability
• Communicating with the next Shift Manager to help prepare them to run a great shift
• Assisting departments to meet their goals
• Meeting shift targets

Key Responsibilities as a Shift Manager

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. Candidates should be positive team players with a flexible schedule, enjoy a fast‑paced environment, and be 18 years or older.

By applying to this position, you understand that you will be working at a restaurant owned and operated by an independent franchisee, not McDonald’s USA, and that all employment matters will be handled by the franchisee.