Shift Manager

McDonald's; South Holland (IL); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Tuition Reimbursement

Free meals / discounted meals

Paid time off

Flexible Scheduling

Closed Thanksgiving Day and Christmas Day

Job summary

A leading fast-food franchise in South Holland is seeking a Shift Manager to lead shifts and ensure service quality. The role involves managing crew operations, ensuring customer satisfaction, and maintaining safety standards. Candidates should have prior leadership experience, be flexible in their schedules, and enjoy a fast-paced work environment. The position offers competitive hourly wages between $16.00 and $20.00.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team players with a flexible schedule who enjoy fast-paced environments.
• Must be 18 years or older to be a manager.

Responsibilities

• Lead shifts ensuring customer satisfaction and high quality service.
• Provide leadership to crew and other managers during shifts.
• Monitor performance and communicate effectively with subsequent shift managers.

Job description

Shift Manager

Join to apply for the Shift Manager role at McDonald’s.

Salary

NOW HIRING SHIFT MANAGERS at $16.00 - $20.00 DOLLARS PER HOUR.

Benefits and Perks

• Tuition Reimbursement
• Free meals / discounted meals
• Paid time off
• Flexible Scheduling
• Closed Thanksgiving Day and Christmas Day

Tuition Assistance Eligibility – $3,000 per year

• You work a minimum of 30 hours per week for that Franchise Owner/Operator.
• You are in good standing as determined by the Franchise Owner/Operator.
• Restaurant crew (including maintenance), part‑time manager or part‑time office staff of a participating Franchise Owner/Operator.

Tuition Assistance Eligibility – $2,500 per year

• You are employed by the same Franchise Owner/Operator for at least 90 cumulative days at the time of the Tuition Assistance Request application completion.
• You work an average of 15 hours per week for that Franchise Owner/Operator.
• You are in good standing as determined by the Franchise Owner/Operator.

Legal Disclaimer

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staff, and scheduling. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure high quality, service, and cleanliness for customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance, taking action to meet standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them for a successful shift.

Shift Managers may also be responsible for meeting targets during their shifts and helping assigned departments meet their goals.

Key Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. We’re looking for positive team players with a flexible schedule who enjoy working in the famously fast‑paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate‑owned and operated restaurants.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee.