Shift Manager

Toast It Iz Llc; Chicago (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a dedicated Shift Manager to oversee restaurant operations. This role involves creating schedules, supervising staff, and ensuring customer satisfaction during shifts. The ideal candidate will possess strong leadership qualities and thrive in a fast-paced environment. With competitive compensation and opportunities for career advancement, this position is perfect for those eager to make a significant impact in the food service industry. Join a team where your leadership skills will shine and help create memorable dining experiences!

Benefits

401(k)

Employee Discounts

Flexible Schedule

Signing Bonus

Career Advancement Opportunities

Competitive Compensation

Qualifications

• Previous food service experience is essential.
• Strong management and leadership skills are a must.

Responsibilities

• Train and manage employees, ensuring smooth operations.
• Lead the team in providing exceptional customer service.

Skills

Leadership

Customer Service

Problem-Solving

Communication

Time Management

Education

High School Diploma/GED

Tools

Microsoft Office

Restaurant Management Software

POS Software

Job description

Benefits:

• 401(k)
• Employee discounts
• Flexible schedule
• Signing bonus
• Benefits/Perks
• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications:

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills