Shift Manager

Ontario Trillium Foundation; Charlotte (NC); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Competitive Pay

Earn PTO

Free Meal

Flexible Scheduling

Job summary

Salata in Charlotte, NC is seeking a motivated Restaurant Shift Leader. The ideal candidate will lead teams, ensure customer satisfaction, and contribute to training new employees. Responsibilities include monitoring daily operations, delegating tasks, and maintaining a positive work environment.

We offer competitive pay, paid time off, and a flexible schedule. If you are a team player who thrives in a fast-paced environment, we'd love to hear from you!

Qualifications

• Prior experience in the restaurant industry is required.
• Must have reliable transportation.
• Able to lift a minimum of 50 lbs.

Responsibilities

• Effectively lead the restaurant operations.
• Monitor training and development of new employees.
• Ensure customer satisfaction as a priority.

Skills

Customer service

Leadership

Time management

Communication

Job description

Company Introduction

At Salata, our concept is and will always be simple; your salad is what you make it. As a built-to-order salad kitchen with more than 50 fresh toppings, five salad bases, a dozen house-made, gluten‑free dressings, our guests can fully customize their salads and wraps exactly how they want with no restrictions. There are many other salad concepts like ours out there, but when you walk into a Salata we want our guests to feel like they can do, be, and create anything they want—because they can.

We believe that when our human growth reflects the growth of our salad ingredients, we can all thrive together – as unique individuals and as one healthy community. Since our humble beginnings in 2005, our people have been the key ingredient that has driven us forward from one restaurant in the downtown Houston tunnels, to more than 80 corporate‑owned and franchise locations across Texas, Georgia, Southern California, and Louisiana. With plans to open in multiple new markets including Charlotte, NC, this salad kitchen is poised for growth and to push forward with our goal to share fresh, healthy food with all communities. We need enthusiastic, positive thinkers and self‑starters to help us reach that goal.

About the Role

The Restaurant Shift Leader is someone who thrives on challenge and continually looks for opportunities to learn. They are as comfortable taking responsibility as they are delegating it. Shift Manager understands that customer satisfaction always takes priority, but efficient restaurant operations make it possible. They are friendly, positive, and enthusiastic.

Salata Salad Kitchen is excited to offer a fantastic position just for you! We're seeking motivated individuals to join our team as a Shift Manager.

Location

3700 South Blvd. Suite 175 Charlotte, NC 28217

Benefits:

• Competitive Pay: $16 per hour plus tips
• Earn PTO
• Free Meal
• Clean and Safe Environment
• Flexible Scheduling
• Valuable Work Experience

Restaurant Shift Lead Responsibilities

• Effectively lead the restaurant.
• Responsible for monitoring training and development of new employees on shift.
• Assist with labor management costs.
• Lead each shift by delegating duties, assigning tasks, and following up with all team members.
• Must exhibit leadership skills which will help keep employees motivated, resolve conflicts, and make hard decisions.
• Teamwork: Shift managers are part of a team. You will be working with others to make a great dining experience. Being a team player is essential.
• Must be proficient in each area of the restaurant to assist when necessary
• Acts with integrity and honesty while promoting the Salata Restaurant culture.
• Follow inventory control procedures to reduce product loss.
• Maintain cleanliness and organization throughout the restaurant
• Manage time effectively and meet all job responsibilities.
• Maintain a positive work environment for employees and guests.
• Prepare foods when necessary.
• Ensure all food items are prepared according to the Salata’s standards of quality, consistency, and timeliness.
• Check food quality and temperatures throughout the day to maintain Health and Safety regulations.
• Follow proper sanitation and safety procedures including knife handling and kitchen equipment.
• Maintains regular and consistent attendance and punctuality.
• Performs additional responsibilities as requested

Qualifications

• Prior experience in restaurant industry
• Must have reliable transportation.
• Able to use touch‑sensitive POS System.
• Able to lift minimum of 50 lbs.
• Able to work in a high‑temperature kitchen for an extended period of time.
• Completed training in all areas of restaurant.
• Must be able to take direction and delegate responsibilities.
• Able to work in a fast‑paced environment.
• Able to work nights, weekends, and holidays.
• Ability to be on your feet on long, busy days is a trademark for this job.
• Previous experience in customer service position helpful. Requires basic computer and internet skills.
• Ability to walk and stand for extended periods of time.
• Current Driver’s License.

Competencies

• Ethical Conduct
• Communication Proficiency
• Time Management
• Must be able to work well in groups.
• Self‑motivated
• Ability to develop positive working relationships.
• Ability to work well under pressure and in a fast‑paced environment.
• Ability to provide excellent customer service.

Physical Demands

• Occasionally required to stand, walk, or sit.
• Use hands to finger, handle, or feel objects, tools, or controls.
• Reach with hands and arms.
• Climb stairs, balance, stoop, kneel, crouch, or crawl.
• Ability to reach, bend, walk, and stand for an extended amount of time.
• The employee must occasionally lift or move up to 50 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Requirements

Supervisory Responsibility

The Restaurant Shift Manager position has supervisory responsibilities.

Position Type/Expected Hours of Work

This is a non‑exempt position. Days and hours of work vary depending on restaurant location. This position regularly requires working extended hours, holidays, and weekends.

Work Environment

This job operates in a restaurant work environment setting. Well‑lighted, heated and/or air‑conditioned indoor restaurant environment/production setting with adequate ventilation. Occasionally be exposed to variable temperatures depending on the season. Daily environmental exposures to heat, cold, and water.

Salata Salad Kitchen is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.