Shift Manager

McDonald's; Carterville (IL); On-site; USD 23,419 - 25,485; Full time

Benefits offered by this job

Competitive pay

Free meals

Paid sick leave

Tuition reimbursement

Medical, dental, and vision benefits

Training and advancement opportunities

Job summary

McDonald's in Carterville, Illinois is seeking a dedicated team member to oversee crew schedules and provide exceptional leadership to ensure an outstanding guest experience. The ideal candidate will have a strong focus on customer service and the ability to lead a team effectively.

This position offers competitive pay and a variety of benefits including free meals, paid sick leave, and tuition reimbursement. Join us to inspire your team and ensure adherence to food safety standards.

Qualifications

• Passion for helping and serving others.
• Ability to anticipate customer needs and provide solutions.
• Leadership skills to inspire a team.

Responsibilities

• Handle and oversee crew schedules.
• Provide leadership for an outstanding guest experience.
• Supervise food safety and cleanliness.
• Manage safety, security, and profitability.

Skills

Customer service focus

Effective communication

Team management

Job description

Perks & Benefits

• Competitive pay from $17.00-$18.50 / hour plus cash incentives
• Free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Medical, dental, and vision benefits*
• Available to full time employees

And much, much more!

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

Qualifications

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs; and to provide solutions and make decisions in a fast-paced environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.