Shift Manager

McDonald's; Muncie (IN); On-site; USD 2,066,400 - 3,030,720; Full time

Benefits offered by this job

Free meal per shift

Employee discount

Tuition assistance

Uniforms provided

Flexible hours

Immediate employment

Paid training

Health and dental insurance

Competitive pay

401K

Semi-annual raises

Paid vacation

Advancement opportunities

McPerks discounts

Referral bonuses

Profit bonuses

Job summary

McDonald’s is seeking a Shift Manager to lead daily operations and drive exceptional guest experiences at the store level.

You will oversee crew schedules, coach teams, ensure food safety, and manage safety, inventory, and profitability while promoting training and advancement opportunities. Competitive pay with full/part-time options.

Qualifications

• Passion for helping and serving others
• Strong customer service focus
• Ability to communicate effectively and anticipate customer needs
• Provide solutions and make decisions in a fast-paced environment

Responsibilities

• Lead the experience: Oversee crew schedules
• Inspire and empower: provide leadership for crew and managers to deliver guest experience
• Ensure teamwork: supervise food safety and cleanliness to meet McDonald’s standards
• Take action: address safety, security, inventory, and profitability
• Promote learning: encourage training and ongoing education within the restaurant
• Drive results: maintain high performance from the team

Skills

Passion for helping and serving others

Strong customer service

Effective communication

Fast-paced decision making

Job description

Shift Manager

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

Qualifications

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• To provide solutions and make decisions in a fast-paced environment

Benefits

• One FREE Meal Per Shift, up to $45 Value Per Week
• 30% Employee discount at participating McDonald’s
• Up to $3,000 Tuition Assistance
• FREE Uniforms, 2 or More
• Flexible Hours – Full Time or Part Time (ex. 5am-8am, 11am-2pm, 5pm-8pm)
• Immediate Employment
• Paid Training Classes
• Health and Dental insurance programs available
• Competitive Pay
• 401K
• Semi-Annual Raises
• One Week Paid Vacation
• Advancement Opportunities
• McPerks for numerous discounts
• Employee Referral Bonuses
• Profit Incentive Bonuses

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.