Shift Manager

Taco Bell; Carpentersville (IL); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading fast-food franchise is seeking a passionate Shift Lead in Carpentersville, Illinois. You'll support the Restaurant General Manager by ensuring team efficiency and maintaining high service standards. Strong problem-solving and customer service skills are essential for creating a positive dining experience.

Qualifications

• Must be able to handle customer complaints effectively.
• Positive feedback skills for Team Members.
• Good communication with Management.

Responsibilities

• Ensure Team Members complete duties and serve quality food.
• Help maintain a safe working environment.
• Assist the Restaurant General Manager in daily operations.

Skills

Problem Solving

Customer Service

Teamwork

Communication

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.