Shift Manager

Burger King; Burger (TN); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Free meals on duty

Daily pay

Advancement opportunities

401(k)

Healthcare options

Job summary

Burger King in the United States is hiring a Shift Leader to oversee daily restaurant operations, manage staff, and ensure high standards of service.

Candidates should have at least 1 year in QSR, a HS diploma or GED, and familiarity with POS systems; ServSafe certification is preferred. The position offers growth opportunities, flexible schedules, and benefits including health coverage and meal discounts.

Qualifications

• Minimum 1 year of experience in the QSR industry.
• High School Diploma or GED preferred.
• Familiarity with POS systems; ServSafe certification preferred.
• Availability to work evenings, holidays, weekends.
• Strong leadership and conflict resolution skills.
• Excellent written and verbal communication; customer service focus.
• Able to work in a fast-paced restaurant environment.

Responsibilities

• Oversee daily restaurant operations to ensure smooth service.
• Supervise staff, manage payroll and contracts.
• Ensure high standards of customer service and hospitality.

Skills

Team leadership

Customer service

POS familiarity

ServSafe certification

Conflict resolution

Communication

Education

High School Diploma or GED

Tools

POS System

Job description

Make Your Way at Burger King®

All the Ways BK® Rules: Flexibility, Achievement, Culture of Service, and Leading the Way. We create a family environment that you will love working in.

What You’ll Get (Benefits):

Bring your talents to a team where you belong. Embark on a career that promotes growth and supports flexible schedules. Find the right role for you, right in your neighborhood.

• Competitive compensation – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – Taste is King!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – Our team members are the cornerstone of our craft.

What You’ll Do (Responsibilities):

As a Shift Leader, you will play a crucial role in ensuring all daily activities run smoothly and efficiently. Your primary responsibilities include ordering kitchen utensils and equipment based on needs, managing contracts and payroll, and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes great customer service.

What You’ll Bring (Requirements):

• A minimum of 1 year of experience in the Quick Service Restaurant (QSR) industry is required.
• A High School Diploma or GED is preferred.
• Familiarity with a POS system and ServSafe certification is preferred.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Communication and team management abilities.
• You inspire smiles. You're familiar with and have impressive examples of providing exceptional customer service, and you will uphold Burger King’s core values.
• Able to withstand the physical demands a restaurant environment holds.

We are an Equal Opportunity Employer.