Shift Manager

AppleOne Employment Services; Beverly Hills (CA); On-site; USD 55,000 - 58,000; Full time

Job summary

AppleOne in Beverly Hills, CA seeks a motivated Shift Manager to lead daily shift operations in a fast-paced restaurant and café environment. This hands-on supervisory role emphasizes guest experiences, coaching team members, and maintaining service standards while ensuring smooth operations.

The position requires at least 1 year of supervisory experience, strong customer service, and excellent communication.

Qualifications

• Minimum 1 year of supervisory or leadership experience in hospitality or high-volume service.
• Strong customer-service mindset and guest focus.
• Excellent communication and teamwork skills.
• Ability to work in a fast-paced environment and handle pressure.

Responsibilities

• Lead daily shift operations to ensure efficient workflow, guest service, product quality, cleanliness, and adherence to standards.
• Coach, train, motivate, and provide feedback to team members.
• Assign responsibilities, monitor staffing, and support changing business demands.
• Resolve guest questions and concerns with professionalism, protecting brand standards.
• Support inventory management, production, safety, cash handling, opening/closing.
• Partner with store leadership to communicate shifts and opportunities.

Skills

Shift leadership

Coaching

Customer service

Communication

Team motivation

Inventory management

Cash handling

Problem solving

Staff scheduling

Tools

POS system

Cash register

Job description

Job Summary

We are seeking a motivated Shift Manager for a direct hire opportunity in Beverly Hills, CA. This restaurant and café leadership role is ideal for a hands‑on supervisor who enjoys creating excellent guest experiences, supporting team members, and keeping daily operations running smoothly in a fast‑paced hospitality environment.

As a Shift Manager, you will help lead a positive, welcoming, and service‑focused workplace where teamwork, accountability, and guest satisfaction are top priorities. This is a strong opportunity for someone who wants to grow in restaurant management while working with supportive leadership, developing team members, and contributing to a consistent, high‑quality customer experience.

Key Responsibilities

• Lead daily shift operations to ensure efficient workflow, excellent guest service, product quality, cleanliness, and adherence to operational standards.
• Coach, train, motivate, and provide feedback to team members while fostering a positive and collaborative team environment.
• Assign responsibilities, monitor staffing needs, manage changing business demands, and step in where needed to support the team.
• Resolve guest questions, concerns, and feedback with professionalism while protecting brand standards and the guest experience.
• Support inventory management, food and beverage production, safety compliance, cash handling, register accountability, and opening or closing procedures.
• Partner with store leadership to communicate shift updates, staffing concerns, performance issues, and operational opportunities.

Compensation and Benefits

• Salary range: $55,000 to $58,240 per year.
• Direct hire opportunity.
• Schedule may include AM shifts, PM shifts, weekends, holidays, and varying schedules based on business needs.
• Benefits were not specified.
• For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Required Qualifications and Skills

• Lead and manage restaurant or café shift operations.
• Coach, train, and motivate team members to deliver strong performance.
• Maintain guest service, food quality, cleanliness, safety, and operational standards.
• Support cash handling, opening and closing duties, inventory, and store accountability.
• At least 1 year of supervisory or leadership experience, preferably in hospitality, food service, retail, or another high‑volume customer‑service environment.
• Ability to lead by example, communicate expectations clearly, and support a positive team culture.
• Strong customer‑service mindset with the ability to create welcoming and memorable guest experiences.
• Ability to address performance concerns, resolve conflicts, and communicate professionally with team members and leadership.
• Strong organizational, problem‑solving, and decision‑making skills in a fast‑paced environment.
• Demonstrated maturity, professionalism, accountability, sound judgment, and ownership of shift responsibilities.
• Ability to remain calm, flexible, and effective under pressure.
• Ability to stand, walk, bend, reach, stoop, kneel, lift, carry, and remain active throughout the shift.
• Ability to lift and carry up to 25 to 50 lbs. as needed.
• Ability to safely handle food, beverages, equipment, and supplies.
• Ability to work in varying temperatures, including hot kitchen areas, refrigerated storage areas, and outdoor conditions as applicable.

Preferred Qualifications

• Previous restaurant, café, coffee shop, bakery, quick‑service, or full‑service hospitality leadership experience.
• Experience with inventory control, cash handling, register accountability, and opening or closing procedures.
• Experience leading teams in a high‑volume guest‑facing environment.
• Familiarity with food safety, cleanliness, and operational compliance standards.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.