Shift Manager

Andy's Frozen Custard; Austin (TX); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Health insurance

Dental insurance

Employee discounts

Paid vacation

Quarterly bonuses

Job summary

Andy's Frozen Custard in Austin, Texas is hiring a Shift Manager responsible for running shifts, training new associates, and ensuring high customer service standards. The ideal candidate should have a minimum of 6 months of management experience in the food service industry, possess a high school diploma, and be able to work full-time with some flexibility for late nights and weekends. Benefits include competitive pay between $15.00 - $19.00 per hour, health and dental insurance, paid vacation, and the chance to advance within the company.

Qualifications

• Must be 18+ years of age to be considered for this position.
• 6+ months of proven management experience in the food service industry.
• Must be friendly, enthusiastic, and full of energy.

Responsibilities

• Ensure each shift runs smoothly and train new associates.
• Open and close the store while maintaining high standards.
• Provide exceptional customer service during all shifts.

Skills

Management experience in food service

Leadership in a fast-paced environment

Customer service

Communication skills

Reliable transportation

Coaching and feedback

Ability to work full-time

Education

High school diploma or equivalent

Job description

Benefits

• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement

Our Shift Managers are responsible for making sure each shift runs smoothly! Beyond running a shift, this person is heavily involved in training new associates, being an example of “remaining calm at all times”, opening and closing the store, and above all else, ensuring that our product is to the highest of standards and providing exceptional customer service.

Andy's believes in an excellent work-life balance, a clean family-friendly atmosphere, a fun experience with no fryers or grills, and the opportunity to grow with our company! We offer competitive pay, quarterly bonus opportunities, paid vacation, and health, dental, and vision insurance.

Job Requirements

• Must be 18+ years of age to be considered for this position.
• 6+ months of proven management experience in the food service industry or leadership role in a related industry.
• This is an extremely "hands on" position, so must be able to physically work all shifts up front taking care of our guests and staff. Good news: this is not an office job!
• Must be friendly, enthusiastic, and full of energy.
• Must lead by example and uphold high standards of operation in a fast-paced environment.
• Must be a leader that helps their team grow through constant coaching and feedback.
• Must have reliable transportation to and from work.
• Must be able to work full-time and have open availability, including late nights, weekends and some holidays.
• High school diploma or equivalent required.
• Solid employment track record with positive references.

Physical Requirements

• Constant standing and walking
• Occasional pushing, pulling, lifting, or carrying up to 55 pounds independently and safely
• Occasional ascending or descending ladders, stairs, ramps, etc.
• Constant computer, point-of-sale register, and found equipment usage
• Frequent, continual, intermittent flexing or rotation of the wrist and spine
• Constant reaching, turning, and performing precision work around fountain area
• Constant talking, expressing, or exchanging ideas by means of the spoken work
• Constant clarity of vision at near and/or far distances
• Ability to work outside in various weather conditions

Andy's Frozen Custard is an equal opportunity employer.

Compensation: $15.00 - $19.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.