Hourly Manager

Andy's Frozen Custard; Broken Arrow (OK); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Health, Dental, & Vision Insurance

Paid vacation

401k options

Bonuses

Job summary

Andy's Frozen Custard is looking for a Shift Manager to help run each shift smoothly and to train new associates. You will lead by example, remain calm under pressure, and ensure our product meets high standards while delivering excellent customer service.

We value work-life balance and offer a clean, family-friendly atmosphere, flexible scheduling, and opportunities to grow with the company as we expand. Competitive pay and quarterly bonus potential are available.

Qualifications

• 18+ years of age or older.
• 6+ months of proven management experience in food service or a leadership role.
• Hands-on leadership capable of working front-of-house shifts.
• Friendly, energetic, and able to coach and develop staff.

Responsibilities

• Train new associates and lead shift operations.
• Open and close the store and manage daily tasks.
• Maintain high product standards and exceptional customer service.
• Model calm leadership and according to company policies.

Skills

Leadership

Customer service

Training

Operations management

Communication

Education

High school diploma

Tools

POS system

Job description

Our Shift Managers are responsible for making sure each shift runs smoothly! Beyond running a shift, this person is heavily involved in training new associates, being an example of “remaining calm at all times”, opening and closing the store, and above all else, ensuring that our product is to the highest of standards and providing exceptional customer service.

Andy's believes in an excellent work-life balance, a clean family-friendly atmosphere, a fun experience with no fryers or grills, and the opportunity to grow with our company! We offer competitive pay, quarterly bonus opportunities, paid vacation, and health, dental, and vision insurance.

Why grow your career at Andy's Frozen Custard?

• Fun, clean (no grills or fryers!), family-friendly environment!
• Respectful, qualified leaders to give you direction!
• Flexible scheduling with way less hours than most restaurants (30-40) so you can have a life outside of work! We insist!
• Closed Thanksgiving, Christmas Eve, Christmas, New Year’s Eve, and closed early on Thanksgiving Eve!
• Competitive Salary with quarterly bonus potential (recently doubled)!
• Paid Vacation that increases with length of employment!
• Excellent Health, Dental, & Vision Insurance + 401k options!
• As we open many more stores in the area, there will be opportunities to grow with the company!

Job Requirements

• Must be 18+ years of age to be considered for this position.
• 6+ months of proven management experience in the food service industry or leadership role in a related industry
• This is an extremely "hands on" position, so must be able to physically work all shifts up front taking care of our guests and staff. Good news: this is not an office job!
• Must be friendly, enthusiastic, and full of energy
• Must lead by example and uphold high standards of operation in a fast-paced environment
• Must be a leader that helps their team grow through constant coaching and feedback
• Must have reliable transportation to and from work
• Must be able to work full-time and have open availability, including late nights, weekends and some holidays
• High school diploma or equivalent required
• Solid employment track record with positive references

Physical Requirements:

• Constant standing and walking
• Occasional pushing, pulling, lifting, or carrying up to 55 pounds independently and safely
• Occasional ascending or descending ladders, stairs, ramps, etc.
• Constant computer, point-of-sale register, and found equipment usage
• Frequent, continual, intermittent flexing or rotation of the wrist and spine
• Constant reaching, turning, and performing precision work around fountain area
• Constant talking, expressing, or exchanging ideas by means of the spoken work
• Constant clarity of vision at near and/or far distances
• Ability to work outside in various weather conditions

Andy's Frozen Custard is an equal opportunity employer.