Certified Lead - Hawaiian Bros (0101)

JCK; Newberg (OR); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free meals

Hourly pay $20

Competitive pay

Growth opportunities

Supportive environment

Job summary

Hawaiian Bros in Newberg, OR is seeking a Certified Leader to guide the team during shifts and deliver island-inspired dishes with aloha. You will lead a crew, uphold service standards, and ensure smooth restaurant operations.

The role emphasizes warm leadership, exceptional customer interactions, and ongoing growth opportunities within a supportive team environment.

Qualifications

• Friendly, positive attitude and passion for delivering excellent service.
• Prior leadership or team experience in a fast-paced environment.
• Ability to manage multiple tasks and solve problems quickly.
• Strong communication and motivational skills.
• Must be available nights, weekends, and holidays.
• Passion for Hawaiian culture and island vibe.

Responsibilities

• Lead with Aloha: provide warm, upbeat leadership to the crew and ensure top-notch service.
• Customer Service Superstar: greet guests and handle concerns to create a paradise-like experience.
• Team Player: supervise and motivate crew, ensuring tasks are clear and standards are maintained.
• Operations Maestro: oversee daily operations, maintain food quality, manage pace, troubleshoot issues.
• Train & Inspire: onboard new team members and coach them to deliver smooth, fun experiences.
• Shift Management: handle opening/closing duties, cash, inventory, and restaurant upkeep.
• Maintain Safety & Cleanliness: uphold health standards and cleanliness.
• Celebrate Success: boost morale and support team growth.

Skills

Leadership experience

Customer service

Team motivation

Communication skills

Problem solving

Flexible scheduling

Job description

Reports to: General Manager
Pay: $20/hr + tips

Location: 2512 East Portland Road, Newberg, OR 97132

Aloha! Ready to lead a team with the heart of aloha? As a Certified Leader at Hawaiian Bros, you will be the captain of the ship during your shift, guiding your crew to success while serving up fresh and flavorful island-inspired dishes. You’ll keep the team energized, the customers happy, and the kitchen running smoothly—all while embodying the spirit of aloha.

Key Responsibilities

• Lead with Aloha: Provide warm, friendly, and upbeat leadership to your crew, ensuring everyone is having fun while delivering top-notch service.
• Customer Service Superstar: Be the face of Hawaiian Bros, greeting guests with a smile, handling any concerns, and ensuring every customer leaves feeling like they've experienced paradise.
• Team Player: Supervise and motivate crew members, ensuring they understand tasks, stay on track, and maintain our high standards of service.
• Operations Maestro: Oversee daily operations—keep things flowing, ensure food quality, manage the team’s pace, and troubleshoot any issues that arise (with a positive attitude, of course!).
• Train & Inspire: Help onboard new team members, guiding them with aloha to ensure they become experts in delivering a smooth, fun, and friendly experience.
• Shift Management: Handle opening and closing duties, including cash management, inventory control, and ensuring the restaurant is left in pristine condition.
• Maintain Safety & Cleanliness: Ensure health and safety standards are followed and that cleanliness is maintained, making sure the restaurant stays as beautiful and inviting as the Hawaiian Islands.
• Celebrate Success: Lead by example, always keeping morale high, celebrating the wins (big and small), and supporting team members in their personal growth.

Qualifications

• A friendly, positive attitude with a passion for delivering excellent service.
• Prior leadership or team experience (in a fast-paced environment is a bonus).
• Ability to manage multiple tasks and solve problems quickly.
• Strong communication and motivational skills.
• Must have flexibility to work nights, weekends, and holidays.
• Passion for Hawaiian culture and a love of the island vibe!

Benefits

• Free food (because who doesn’t love a delicious plate of island-inspired goodness?).
• Pay: $20/hr
• Fun and supportive work environment that feels like family.
• Opportunities for growth—leadership roles open up for those who shine!
• Competitive pay with the potential for performance-based incentives.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.