Shift Manager

McDonald's; Amherst (VA); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Paid vacation

Education benefits

Medical/dental/vision coverage

Employee discounts

Free uniform & meals

Holidays closed

Job summary

McDonald’s Amherst is seeking a Shift Manager to lead fast-paced shifts, coach teams, and uphold hospitality and quality standards.

You’ll plan and direct operations to ensure guest satisfaction, safety, and training, while coordinating with the team to meet service goals. Training is provided, with opportunities to advance within a franchised environment.

Qualifications

• Leadership experience in fast-paced environments.
• Strong communication and coaching mindset.
• Reliable under pressure and committed to safety and quality.

Responsibilities

• Own the shift: plan, position, and set targets to deliver results.
• Lead the team: coach, train, and model correct procedures and hospitality.
• Protect food safety & quality: enforce standards and verify routines.
• Deliver great guest experiences: fast, accurate, friendly service—every order.
• Run a safe, clean restaurant: verify cleanliness and maintenance.
• Manage operations: inventory, cash handling, deployment, and shift documentation.
• Communicate & hand off: brief the next Shift Manager for smooth transitions.
• Hit the numbers: help departments meet service, quality, and profitability goals.

Skills

Leadership

Communication

Reliability

Safety minded

Job description

Bring your leadership, build your skills, and help run great shifts in a fast, supportive environment. We’re hiring Shift Managers who love coaching teams, serving guests, and keeping standards high.

Pay & Schedule

• Payrate: starting at $16.75 - $18.50 per hour with experience & availability
• Flexible scheduling with emphasis on mid, closing, and weekend coverage

Benefits & Perks

• Paid vacation*
• Archways to Opportunity education: High School diploma program, annual college tuition assistance, and English Under the Arches
• Medical, dental, and vision coverage **
• MCD Perks employee discount program (including cell-phone discounts)
• Free uniform shirts and PPE; free shift meal
• Closed on Thanksgiving and Christmas Day
• Eligibility requirements apply.
• For eligible positions/participants; plan details provided upon hire.

What You’ll Do

• Own the shift: Plan, position, and set targets to deliver results
• Lead the team: Coach, train, and model correct procedures and hospitality
• Protect food safety & quality: Enforce standards and verify routines
• Deliver great guest experiences: Fast, accurate, friendly service—every order
• Run a safe, clean restaurant: Verify cleanliness, maintenance, and security checks
• Manage operations: Inventory, cash handling, deployment, and shift documentation
• Communicate & hand off: Brief the next Shift Manager to ensure smooth transitions
• Hit the numbers: Help your department and shift meet goals for service, quality, and profitability

What You’ll Bring

• Prior leadership experience in restaurant, retail, or hospitality preferred
• Strong communication, coaching mindset, and a team-first attitude
• Reliability in a fast-paced environment; calm under pressure
• Commitment to safety, cleanliness, and food quality standards
• Must be 18+ to serve as a manager in our restaurants

Growth & Training

You’ll receive paid training, ongoing development, and a clear path to advance.

Franchisee Notice

This position is with a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole employer responsible for all employment decisions, including hiring, scheduling, compensation, and policies. By applying, you acknowledge your application will be submitted to and reviewed by the franchisee organization. McDonald’s USA will not receive a copy and has no involvement in hiring decisions.

Equal Opportunity Employer

McDonald’s and its franchisees are committed to diversity and inclusion in the workplace.

This posting provides a general overview and does not list every task or essential function performed in the role.