Shift Leader - Training, Service & Team Growth

Applebee's; Sapulpa (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401K

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid training

Early wage access

Employee discount program

Job summary

Applebee's in Sapulpa, OK is seeking a Shift Leader to help manage daily restaurant operations. You will support the General/Assistant Manager, guide team members through training, and ensure each shift runs smoothly while delivering outstanding customer service.

The role emphasizes leadership, effective communication, and the ability to work evenings, weekends and holidays in a fast-paced QSR environment.

Qualifications

• Minimum 1 year of QSR experience required.
• High School Diploma or GED preferred.
• Familiarity with POS systems and ServSafe certification preferred.
• Availability for evenings, holidays, and weekends.
• Strong team leadership and conflict resolution skills.
• Excellent written and verbal communication and ability to lead.

Responsibilities

• Support General/Assistant Manager to ensure smooth shifts.
• Lead team members through training and performance initiatives.
• Provide exceptional customer service to drive repeat visits.

Skills

Team Leadership

Customer Service

Communication

Education

High School Diploma or GED

Tools

POS System

Job description

Applebee's in Sapulpa, OK is seeking a Shift Leader to help manage daily restaurant operations. You will support the General/Assistant Manager, guide team members through training, and ensure each shift runs smoothly while delivering outstanding customer service.

The role emphasizes leadership, effective communication, and the ability to work evenings, weekends and holidays in a fast-paced QSR environment.