Shift Leader: Training, Team Growth & Service Excellence

Applebee's; Dallas (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401K

HSA

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Early Wage Access

Employee perks program

Job summary

Applebee's is seeking a Shift Leader to support daily restaurant operations in Dallas. You will assist the General and/or Assistant Manager, help train team members, and ensure each shift runs smoothly while delivering exceptional customer service.

Qualifications include 1 year of QSR experience, a high school diploma or GED preferred, familiarity with POS systems and ServSafe certification, and the ability to work evenings, weekends, and holidays with strong leadership and communication skills.

Qualifications

• Minimum of 1 year of experience in Quick Service Restaurant (QSR).
• High School Diploma or GED preferred.
• Familiarity with POS system and ServSafe certification preferred.
• Availability to work evenings, holidays, weekends.
• Strong leadership and conflict-resolution abilities.
• Excellent written and verbal communication skills.
• Team management abilities.
• Able to handle physical demands of a restaurant environment.

Responsibilities

• Support General and/or Assistant Manager to ensure shifts run smoothly.
• Assist team members through training initiatives and performance support.
• Provide exceptional customer service to ensure repeat business.

Skills

Team leadership

Communication

Conflict resolution

Team management

Customer service

Flexible hours

Education

High School Diploma or GED

Tools

POS system

ServSafe certification

Job description

Applebee's is seeking a Shift Leader to support daily restaurant operations in Dallas. You will assist the General and/or Assistant Manager, help train team members, and ensure each shift runs smoothly while delivering exceptional customer service.

Qualifications include 1 year of QSR experience, a high school diploma or GED preferred, familiarity with POS systems and ServSafe certification, and the ability to work evenings, weekends, and holidays with strong leadership and communication skills.