Shift Leader: Train, Motivate & Manage Fast-Paced Team

Dhanani Group Inc; Westborough (MA); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation

Wellness program

Pregnancy planning tool

Job summary

Burger King in Westborough, MA is seeking a hands-on team leader for a fast-paced environment. You will supervise crew, mentor staff, and ensure orders are processed promptly and accurately while upholding customer service standards.

The role involves training and motivating team members, managing shift cash, inventory needs and daily operational tasks to maintain smooth restaurant performance.

Qualifications

• Personable, results-oriented self-starter capable of leading a team.
• Strong interpersonal and written/verbal communication skills.
• Thrives in a fast-paced, customer-focused environment.

Responsibilities

• Supervises, trains, motivates and leads employees to deliver enthusiastic customer service.
• Ensure orders are taken promptly, accurately and courteously.
• Resolves customer concerns and maintains service standards.
• Counts cash at shift changes and closing; prepares bank deposits.
• Monitors stock levels and assists with inventory to prevent shortages.
• Demonstrates ability to supervise, train and motivate team members.
• Maintains a fast-paced work environment with reliable teamwork.
• Ensures effective written, verbal and math communication.

Skills

People leadership

Customer service

Team collaboration

Communication

Job description

Burger King in Westborough, MA is seeking a hands-on team leader for a fast-paced environment. You will supervise crew, mentor staff, and ensure orders are processed promptly and accurately while upholding customer service standards.

The role involves training and motivating team members, managing shift cash, inventory needs and daily operational tasks to maintain smooth restaurant performance.