Shift Leader - Fast-Paced, Growth-Focused Role

Dhanani Group Inc; Worcester (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimator

Wellness program

Pregnancy planning tool

Job summary

Dhanani Group Inc, a Burger King franchise in Worcester, MA, is seeking a Restaurant Shift Manager to lead front-line staff, ensure fast, friendly service, and uphold cleanliness and safety standards across the shift. You will supervise and train team members, manage inventory and cash handling, resolve customer concerns, and help drive a positive dining experience in a fast-paced environment.

We are an equal opportunity employer; background checks may be required.

Qualifications

• Personable, results-oriented self-starter who thrives in a fast-paced setting.
• Team contributor and leader with strong customer service.
• Good written, verbal and math skills.

Responsibilities

• Supervises, trains, motivates and leads employees to maintain enthusiastic customer service.
• Ensures orders are taken promptly, accurately and courteously.
• Resolves customer concerns.
• Takes inventory of stock during shift to determine ordering needs and quantity of supplies required to prevent shortages.
• Counts cash on hand at shift change and at closing to determine shortages or overages and prepare bank deposit statements.
• Ability to supervise, train and motivate team members.
• Ability to work in a fast-paced environment.
• Good interpersonal skills.

Skills

Personable

Team leadership

Customer service

Reliable transportation

Job description

Dhanani Group Inc, a Burger King franchise in Worcester, MA, is seeking a Restaurant Shift Manager to lead front-line staff, ensure fast, friendly service, and uphold cleanliness and safety standards across the shift. You will supervise and train team members, manage inventory and cash handling, resolve customer concerns, and help drive a positive dining experience in a fast-paced environment.

We are an equal opportunity employer; background checks may be required.