Shift Leader: Train & Lead Guest Service

South Bay; Village of North Syracuse (NY); Vor Ort; USD 22.386 - 26.174; Vollzeit

Benefits dieser Stelle

Competitive Pay

Tuition reimbursement

Comprehensive health coverage

401K savings

Paid Time Off

Free/discounted food and beverages

Zusammenfassung

South Bay is looking for a Shift Leader to join their team in New York. The role requires leading and training team members to deliver exceptional service at their Dunkin' franchise. Successful candidates will support operational excellence and ensure high quality in guest experiences. The position offers competitive pay, flexible hours, tuition reimbursement, and comprehensive health coverage. Join South Bay and help run a team dedicated to coffee and guest satisfaction.

Qualifikationen

• Ability to lead and model exceptional guest service.
• Experience in training and coaching employees.
• Strong communication skills.

Aufgaben

• Lead the team to deliver exceptional Guest Service.
• Train and coach new and existing employees.
• Ensure quality food/drinks are served.

Kenntnisse

Leadership and teamwork

Customer service

Training and coaching

Jobbeschreibung

South Bay is looking for a Shift Leader to join their team in New York. The role requires leading and training team members to deliver exceptional service at their Dunkin' franchise. Successful candidates will support operational excellence and ensure high quality in guest experiences. The position offers competitive pay, flexible hours, tuition reimbursement, and comprehensive health coverage. Join South Bay and help run a team dedicated to coffee and guest satisfaction.