Shift Leader - Guest-First Coach & Team Leader

Dunkin'; West New York (NJ); On-site; USD 30,000 - 45,000; Full time

Job summary

Dunkin' is looking for a Shift Leader in West New York, NJ, responsible for coaching Crew Members and ensuring a great guest experience by executing operational standards. Ideal candidates will have restaurant or supervisory experience, strong communication skills, and a high school diploma. This role includes driving sales goals, maintaining a safe environment, and supporting team training. Join Dunkin', a leader in the coffee and baked goods market, established in 1950.

Qualifications

• At least 18 years of age where applicable.

Responsibilities

• Support a respectful team environment.
• Create and maintain a guest first culture in the restaurant.
• Drive sales goals and results.

Skills

Fluent in English

Restaurant, retail, or supervisory experience

Math and writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

Dunkin' is looking for a Shift Leader in West New York, NJ, responsible for coaching Crew Members and ensuring a great guest experience by executing operational standards. Ideal candidates will have restaurant or supervisory experience, strong communication skills, and a high school diploma. This role includes driving sales goals, maintaining a safe environment, and supporting team training. Join Dunkin', a leader in the coffee and baked goods market, established in 1950.