Shift Leader: Growth, Training & Guest Service

Dunkin’ @ The Wolak Group - Lowville; Village of Lowville (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Tuition reimbursement

Career development

Ongoing training

Health coverage

Dental coverage

Vision coverage

401K

Paid time off

Free food

Job summary

The Wolak Group, a Dunkin? Donuts franchisee, is hiring a Shift Leader at our Lowville location. You will lead a fast-paced team, coach peers, and ensure guests receive excellent service while maintaining safety and quality standards.

Competitive hourly pay with tips, plus opportunities for tuition reimbursement, career development, and ongoing training. Join a growing network focused on guest satisfaction and team success.

Qualifications

• Experience leading a team in a fast-paced restaurant setting.
• Ability to train and coach new and current staff.
• Strong commitment to guest service excellence.

Responsibilities

• Lead restaurant team to deliver outstanding guest service.
• Train and coach team members to uphold standards.
• Ensure duties are completed and food/beverages are prepared safely.

Skills

Team leadership

Guest service

Coaching

Training

Operations

Job description

The Wolak Group, a Dunkin? Donuts franchisee, is hiring a Shift Leader at our Lowville location. You will lead a fast-paced team, coach peers, and ensure guests receive excellent service while maintaining safety and quality standards.

Competitive hourly pay with tips, plus opportunities for tuition reimbursement, career development, and ongoing training. Join a growing network focused on guest satisfaction and team success.