Shift Leader: Inspire Fast-Paced Team & Guest Experience

GPM Investments, LLC; Johnson City (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

401(k) with 6% Match

Job summary

Dunkin' Donuts franchisee (GPM Investments, LLC) is seeking a Shift Leader in Johnson City, TN. You will guide crew members, ensure a high-quality guest experience, and uphold safety and operational standards.

This role requires energetic leadership and the ability to adapt to a fast-paced environment. Responsibilities include coaching staff, maintaining service quality, and supporting training initiatives while aligning with store goals and procedures.

Qualifications

• Must be at least 18 years old and fluent in English.
• Energetic leaders who can inspire teams and deliver exceptional guest experiences.
• Experience in restaurant, retail, or supervisory roles is preferred.
• Flexibility to work various shifts.

Responsibilities

• Lead shifts and guide crew members to ensure a delightful guest experience.
• Lead by example in delivering top-tier guest service and maintaining standards.
• Drive operational standards, efficiency, and cost management during each shift.
• Manage team dynamics, provide feedback, and communicate responsibilities clearly.

Skills

Strong communication

Leadership

Math skills

18+ years old

Fluent English

Job description

Dunkin' Donuts franchisee (GPM Investments, LLC) is seeking a Shift Leader in Johnson City, TN. You will guide crew members, ensure a high-quality guest experience, and uphold safety and operational standards.

This role requires energetic leadership and the ability to adapt to a fast-paced environment. Responsibilities include coaching staff, maintaining service quality, and supporting training initiatives while aligning with store goals and procedures.