Shift Leader: Inspire a Fast-Paced Guest Experience

GPM Investments, LLC; Jonesborough (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

401(k) with 6% Match

Career Advancement

ServSafe certification training

Leadership Development

Job summary

Dunkin' Donuts franchise in Jonesborough, TN is seeking a Shift Leader to guide crew members and ensure a delightful guest experience. You will motivate the team, uphold service standards, and participate in daily store operations to keep things running smoothly.

Ideal candidates bring restaurant or retail supervisory experience, strong communication skills, and a passion for teamwork. Training opportunities include ServSafe certification and leadership development within a dynamic, fast-paced

Qualifications

• Must be at least 18 years old and fluent in English.
• Experience in restaurant, retail, or supervisory roles preferred.
• Able to pass a background check and drug test.
• Strong math and writing abilities for cash handling and reporting.

Responsibilities

• Lead crew and supervise shifts to ensure guest satisfaction.
• Coach team members and provide timely feedback.
• Ensure compliance with safety, cleanliness, and service standards.
• Assist in training and onboarding new staff.
• Manage labor and cost controls to optimize profitability.

Skills

Leadership

Communication

Customer service

Fluent English

Job description

Dunkin' Donuts franchise in Jonesborough, TN is seeking a Shift Leader to guide crew members and ensure a delightful guest experience. You will motivate the team, uphold service standards, and participate in daily store operations to keep things running smoothly.

Ideal candidates bring restaurant or retail supervisory experience, strong communication skills, and a passion for teamwork. Training opportunities include ServSafe certification and leadership development within a dynamic, fast-paced