Shift Leader & Team Coach — Grow, Lead & Delight Customers

Domino's; Mobile (AL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Life Insurance

401(k)

Pizza College leadership development

Job summary

RPM Pizza, a large Domino’s franchise in the United States, is hiring an Assistant Manager to lead shifts, deliver excellent customer service, and support store goals. This role reports to the General Manager and requires completing Domino’s and RPM training, including Pizza College courses.

You will supervise Team Members, manage scheduling and safety, and participate in marketing and operations initiatives to drive store performance.

Qualifications

• Must be 18 years of age or older, 21 to drive.
• Successful completion of required RPM training (e.g., Freshman class).
• Strong verbal communication and interpersonal skills.
• Positive, outgoing, and team-oriented attitude.
• Ability to perform essential job functions with or without reasonable accommodation.
• Food Safety Certification as required by local regulations.

Responsibilities

• Uphold and represent RPM and Domino’s brand standards.
• Lead shifts in a high-volume environment to meet service, quality, and cleanliness goals.
• Train, coach, and develop Team Members to achieve performance expectations.
• Support scheduling, labor management, attendance, and punctuality.
• Maintain store safety, food safety, and sanitation standards.
• Resolve customer and Team Member concerns with a sense of ownership.
• Operate all store equipment, including ovens and food preparation tools.
• Demonstrate effective time management and multi-tasking skills.
• Maintain a positive, fun, and engaging environment for Customers and Team Members.
• Support inventory, ordering, and organizational processes.
• Implement marketing and operational initiatives.
• Partner with the General Manager to achieve store performance goals.
• Work a schedule based on business needs, including nights, weekends, and holidays.

Skills

Verbal communication

Team leadership

Customer service

Time management

Interpersonal skills

Education

RPM Training (Freshman class)

Job description

RPM Pizza, a large Domino’s franchise in the United States, is hiring an Assistant Manager to lead shifts, deliver excellent customer service, and support store goals. This role reports to the General Manager and requires completing Domino’s and RPM training, including Pizza College courses.

You will supervise Team Members, manage scheduling and safety, and participate in marketing and operations initiatives to drive store performance.