Shift Leader & Team Coach — Flexible Schedule & Growth

Caribou Coffee; Madison (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Madison, WI is seeking a Shift Leader to oversee daily operations, ensure brand standards, and support the General Manager. This role directs team on the floor, maintains a clean, inviting environment, and drives guest connections while upholding quality and safety.

The candidate will coach staff, manage ticket times, handle deposits, and contribute to a positive, energetic work culture.

Qualifications

• 6+ months of experience in a leadership role, or trained to take on Shift Leader responsibilities.
• Must be at least 18 years of age and available to work flexible shifts.
• High school diploma or GED preferred.

Responsibilities

• Leads shifts with commitment to Make Fun Happen and keeps the team engaged.
• Coaches and trains the team on responsibilities, product knowledge, and promotions.
• Ensures standard operating procedures, cash handling, and store safety and security are upheld.
• Performs administrative tasks including bank deposits, inventory, and product orders.
• Owns decision-making as Manager on Duty and ensures smooth shift hand-offs.
• Arrives on time, prepared to contribute to the team’s success.

Skills

Leadership

Team management

Communication

Coaching

Education

High school diploma or GED

Job description

Caribou Coffee in Madison, WI is seeking a Shift Leader to oversee daily operations, ensure brand standards, and support the General Manager. This role directs team on the floor, maintains a clean, inviting environment, and drives guest connections while upholding quality and safety.

The candidate will coach staff, manage ticket times, handle deposits, and contribute to a positive, energetic work culture.