Shift Leader: Team Builder & Service Champion

Papa John's International , Inc.; Haines City, Northern (FL, KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John's International, Inc. is hiring for Shift Leader or Supervisor roles in Florida. The position emphasizes teamwork, customer service, and operational excellence in a fast-paced restaurant environment.

Candidates should be motivated, able to lead with minimal supervision, and maintain strong communication while handling POS, inventory, and safety responsibilities. This on-site role requires physical capability including lifting up to 50 lbs and reliable transportation.

Qualifications

• Supports cash handling and POS operations with accuracy.
• Ability to monitor and manage inventory to reduce loss.
• Maintains assets, cleanliness, safety, and organized work areas.
• Adheres to safety standards and security procedures at all times.
• Must have reliable transportation to work and be able to lift 50 lbs.
• Leads a team with minimal supervision, promoting teamwork and energy.
• Handle basic office equipment and perform duties of all restaurant positions.
• Communicate, train, and uphold Papa John's quality standards.
• Address customer concerns promptly and professionally.
• Support Papa John's aim to lead its market.

Responsibilities

• Lead and motivate team members to deliver great customer service.
• Train staff on proper procedures and Papa John's standards.
• Respond to customer concerns and resolve issues in a timely manner.
• Maintain cash control, inventory levels, and general restaurant operations.

Skills

Motivated

People skills

Team-builder

Customer service

Profit growth

Tools

POS

Shift Reports

Inventory systems

Phones

Copiers

Job description

Papa John's International, Inc. is hiring for Shift Leader or Supervisor roles in Florida. The position emphasizes teamwork, customer service, and operational excellence in a fast-paced restaurant environment.

Candidates should be motivated, able to lead with minimal supervision, and maintain strong communication while handling POS, inventory, and safety responsibilities. This on-site role requires physical capability including lifting up to 50 lbs and reliable transportation.