Shift Leader: Lead a Team, Elevate Guest Experience

Worthington Restaurant Group LLC; Haines City (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Papa John's in Florida is seeking a Shift Leader or Supervisor to help run daily operations, train team members, and ensure quality customer service in a fast-paced environment.

Candidates must be 18+, able to read, write and speak English; you will lead a team, manage cash, handle inventory, uphold safety standards, and contribute to profits while maintaining a fun, energetic workplace.

Qualifications

• Must be 18+
• Must be able to read, write and speak English
• Ability to lead a team and train staff
• Strong customer service and cash-handling skills

Responsibilities

• Execute cash management duties with POS and Shift Reports.
• Help manage inventory levels using company systems and guidelines.
• Maintain restaurant cleanliness, safety, and organization.
• Follow safety and security standards at all times.
• Lift up to 50 lbs and supervise team members.
• Lead a team with minimal supervision and foster teamwork, energy and fun.
• Handle phones, computers, and office equipment as part of daily tasks.
• Perform duties of all restaurant positions when needed.
• Communicate and promote quality standards to staff.
• Respond promptly to customer concerns or issues.

Skills

Motivated

Great people skills

Team-builder

Customer service focus

Profit awareness

Job description

Papa John's in Florida is seeking a Shift Leader or Supervisor to help run daily operations, train team members, and ensure quality customer service in a fast-paced environment.

Candidates must be 18+, able to read, write and speak English; you will lead a team, manage cash, handle inventory, uphold safety standards, and contribute to profits while maintaining a fun, energetic workplace.