Shift Leader - Store Operations & Customer Experience

Walgreens Co.; Seffner (FL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a store associate to help open and close the store in the absence of management, handle cash and transactions, and ensure a welcoming customer experience. You will support merchandising, inventory, and basic store operations while maintaining compliance with policies.

The role emphasizes accurate cash handling, price verification, and proactive customer service to assist shoppers and patients throughout the shift.

Qualifications

• Must have at least 1 year of leadership or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of store operations and cash handling preferred.

Responsibilities

• Open and close the store in the absence of store management, including required systems start‑ups and cash handling.
• Process returns, voids, refunds, cash drops, and provide change to cash registers as needed.
• Maintain a distinctive and delightful customer experience for shoppers and patients.
• Assist with and coach team members on orders, deliveries, and backroom processes.
• Ensure accurate sales records, price verifications, and proper signage for pricing.

Skills

Leadership experience

Customer service

Job description

Walgreens Co. is seeking a store associate to help open and close the store in the absence of management, handle cash and transactions, and ensure a welcoming customer experience. You will support merchandising, inventory, and basic store operations while maintaining compliance with policies.

The role emphasizes accurate cash handling, price verification, and proactive customer service to assist shoppers and patients throughout the shift.