Shift Leader: Service, Safety & Team Coach

Anchor Point Management Group; Longview (WA); On-site; USD 29,000 - 30,000; Full time

Job summary

Anchor Point Management Group in Longview, WA is seeking a Shift Leader to provide leadership coverage during operating hours and supervise front-line staff. This hourly role emphasizes customer service, safety, and adherence to quality standards while modeling best practices on every shift.

The position requires at least 6 months in a supervisory role, a high school diploma or GED, and the legal right to work in the United States.

Qualifications

• Must be 18 years or older.
• Minimum 6 months in a shift management or supervisory role, preferably in a service-related business.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Solid oral and written communication skills.

Responsibilities

• Greet customers with a friendly demeanor and accurately take orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house, lobby, and restrooms.
• Assist with opening and closing tasks and manage shifts to ensure fair treatment of staff.

Skills

Customer service

Leadership

Food safety awareness

Education

High school diploma or GED

Job description

Anchor Point Management Group in Longview, WA is seeking a Shift Leader to provide leadership coverage during operating hours and supervise front-line staff. This hourly role emphasizes customer service, safety, and adherence to quality standards while modeling best practices on every shift.

The position requires at least 6 months in a supervisory role, a high school diploma or GED, and the legal right to work in the United States.