Hospitality Shift Lead, Restaurant Ops

Anchor Point Management Group; Longview (TX); On-site; USD 24,000 - 30,000; Full time

Job summary

Anchor Point Management Group seeks a Shift Leader in Longview, WA to guide daily restaurant operations. This hourly role emphasizes customer service, cleanliness, food safety, and team supervision, with hands-on work and coaching on each shift.

Responsibilities include opening/closing duties, cash handling, and maintaining speed of service while ensuring quality across all tasks. Strong communication and reliability encouraged.

Qualifications

• Must be 18+ years old or older.
• Legal right to work in the United States.
• Ability to work flexible hours and shifts.
• Basic math and reading skills required.
• Strong oral and written communication abilities.
• Maintain good personal hygiene and professional appearance.
• Reliable transportation and punctual.
• Positive, friendly team player mindset.

Responsibilities

• Greet customers, take orders, and ensure accuracy.
• Prepare and package food and drinks per standards.
• Handle cash transactions and provide change.
• Maintain cleanliness of front-of-house, kitchen, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with food safety policies and regulations.
• Lead shifts, coach team, and manage staff during operation.
• Coordinate opening/closing tasks and shift coverage.
• Monitor customer service speed and quality.

Skills

18+ years

US work eligibility

Flexible hours

Basic math & reading

Strong communication

Hygiene & appearance

Punctual & reliable

Customer service focus

Education

High school diploma or GED

Job description

Anchor Point Management Group seeks a Shift Leader in Longview, WA to guide daily restaurant operations. This hourly role emphasizes customer service, cleanliness, food safety, and team supervision, with hands-on work and coaching on each shift.

Responsibilities include opening/closing duties, cash handling, and maintaining speed of service while ensuring quality across all tasks. Strong communication and reliability encouraged.