Shift Leader - Restaurant Team Captain (Flexible Schedule)

Huddle House; Milan (TN); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

Health Benefits

Flexible Schedule

Education Discounts

Job summary

Huddle House is seeking a Shift Manager to oversee the day-to-day management of each restaurant shift. You will delegate tasks, supervise staff, and solve on-the-job issues, while delivering excellent customer service as a strong teammate to our franchise partner.

The role requires prior restaurant experience, a flexible schedule to cover shifts, and a commitment to maintaining cleanliness and brand standards across the unit.

Qualifications

• Ability to communicate effectively with all hourly associates.
• Ability to cover all shifts during the normal operation of the unit.
• Previous restaurant experience required.

Responsibilities

• Manage each shift and the issues that occur during the shift such as tardy employees, customer complaints, food delivery, etc.
• Ensure that each customer is completely satisfied during their visit. Customer satisfaction is your number one priority.
• Complete all daily paperwork at the unit level including red book information, shift inventories and all other necessary paperwork to insure the profitability of the unit.
• Maintain the highest standards of cleanliness and sanitation in your unit at all times.
• Enforce all brands standards, company policies and procedures.
• Represent the company, with professionalism at all times. Treat all employees with dignity and respect.
• Train all levels of staff in proper operations of the unit for POS systems, back of house functions to all levels of front of house operations including Customer Service and all positional duties (as needed and constant).

Skills

Communication

Shift coverage

Restaurant experience

Job description

Huddle House is seeking a Shift Manager to oversee the day-to-day management of each restaurant shift. You will delegate tasks, supervise staff, and solve on-the-job issues, while delivering excellent customer service as a strong teammate to our franchise partner.

The role requires prior restaurant experience, a flexible schedule to cover shifts, and a commitment to maintaining cleanliness and brand standards across the unit.