Shift Leader: Restaurant Ops & Team Advocate

IRMG VA COFFEE LLC; Springfield (VA); On-site; USD 22,000 - 33,000; Full time

Job summary

IRMG VA COFFEE LLC in Springfield, VA is seeking a proactive Shift Leader to oversee daily restaurant operations and ensure top-quality products and service. You will manage inventory, support the team, handle cash, and uphold cleanliness and safety standards in a fast-paced environment.

The role emphasizes teamwork, customer experience, and financial accountability. Join a dynamic, inclusive workplace focused on delivering outstanding customer experiences.

Qualifications

• Excellent communications skills.

Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.
• Consider yourself a “people person,” and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.

Job description

IRMG VA COFFEE LLC in Springfield, VA is seeking a proactive Shift Leader to oversee daily restaurant operations and ensure top-quality products and service. You will manage inventory, support the team, handle cash, and uphold cleanliness and safety standards in a fast-paced environment.

The role emphasizes teamwork, customer experience, and financial accountability. Join a dynamic, inclusive workplace focused on delivering outstanding customer experiences.