Shift Leader — Fast-Paced Restaurant Ops

Potbelly - Feast Firm LLC; Virginia Beach (VA); On-site; USD 22,041 - 23,419; Full time

Job summary

A leading franchise restaurant in Virginia Beach is seeking a Shift Leader to manage daily operations, lead associates, and deliver excellent customer service. Candidates should have at least one year of supervisory experience, a high school diploma, and be trained in food safety. The role requires strong leadership and communication skills, as well as the ability to manage food costs effectively. Join us to ensure a high-quality dining experience.

Qualifications

• Minimum of 1 year supervisory experience in a restaurant or retail environment.
• Must be able to work a minimum of 2 opens and/or closes per week.
• Food Safety Certification required.

Responsibilities

• Lead Associates and manage shifts to ensure product quality and customer service.
• Delight customers and resolve complaints effectively.
• Control food costs and labor during shifts.

Skills

Exceptional customer service skills

Strong communication skills

Strong organizational skills

Ability to train and coach others

Ability to manage fast-paced shifts

Education

High School degree

Job description

A leading franchise restaurant in Virginia Beach is seeking a Shift Leader to manage daily operations, lead associates, and deliver excellent customer service. Candidates should have at least one year of supervisory experience, a high school diploma, and be trained in food safety. The role requires strong leadership and communication skills, as well as the ability to manage food costs effectively. Join us to ensure a high-quality dining experience.