Shift Leader - Restaurant 210306 - 3426 Cypress Street, Suite 19, West Monroe, LA 71291

Church's Chicken PR; West Monroe (LA); On-site; USD 25,000 - 35,000; Part time

Job summary

Join an established leader in the Quick Service Restaurant industry as a Shift Leader. This role is pivotal in ensuring that team members deliver exceptional customer service while adhering to safety and operational standards. You will coach and develop your team, manage shift activities, and ensure that all food safety protocols are followed. With a focus on quality and hospitality, this position offers a unique opportunity to grow within a recognized brand known for its commitment to delicious, home-style meals. If you're passionate about leadership and customer experience, this role is perfect for you.

Qualifications

• Must be at least 18 years of age.
• Valid Driver’s License and proof of insurance required.

Responsibilities

• Ensure prompt, friendly, and courteous customer service.
• Assist Team Members in maintaining a clean restaurant.

Skills

Customer Service

Leadership

Food Safety

Cash Handling

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Tools

POS System

Job description

Shift Leader - Restaurant 210306 - 3426 Cypress Street, Suite 19, West Monroe, LA 71291

Shift Leader - Restaurant 210306

Location: 3426 Cypress Street, Suite 19 West Monroe, Louisiana

Time Type: Part time

Posted On: 30+ Days Ago

Job Requisition ID: R0057692

Reports To: Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training and development necessary to provide an outstanding customer experience at Church’s. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitors and ensures prompt, friendly, and courteous customer service.
• Monitors and ensures all Church’s menu products are prepared and served according to standard procedures.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products. Follows proper rotation and icing procedures.
• Maintains professional and ethical leadership behaviors at all times.
• Ensures on-time attendance by each employee for shift.
• Performs other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Completes Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift. Ensures accuracy of paperwork.
• Enters inventory and payroll, as required, into the POS system.
• Ensures the restaurant polls nightly by the correct closedown of the POS system.
• Ensures adherence to established cash handling and security procedures, including but not limited to, cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, and voids, large bill drops, and cash levels in the drawer.
• Must possess a valid Driver’s License, have access to an automotive vehicle during shifts, and possess proof of insurance on the vehicle.
• Must successfully complete the Shift Leader certification program.

Church’s Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.

About Us

Founded in San Antonio, Texas, in 1952, Church's Chicken is a highly recognized brand name in the Quick Service Restaurant industry and is one of the largest quick service chicken concepts in the world. Church's Chicken serves up a rich tradition of gracious Southern hospitality and freshly prepared, high quality, authentic home-style fare, to help people provide affordable, complete meals for their families. Church's menu includes its world famous Original and Spicy chicken, Tender Strips and chicken sandwiches with classic sides and hand-made from scratch honey-butter biscuits. The Church's system consists of more than 1700 locations in 25 countries and system-wide sales of $1.2 billion. Throughout the world the company operates two brands: Church's Chicken and Texas Chicken.