Shift Leader - Restaurant 210306 - 3426 Cypress Street, Suite 19, West Monroe, LA 71291

Church's Chicken; West Monroe (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the fast-food sector is seeking a dedicated Restaurant Leader to ensure exceptional customer experiences and effective team management. In this dynamic role, you will coach and develop team members while adhering to safety and operational standards. Your leadership will help maintain high-quality service and product preparation, contributing to a thriving restaurant environment. If you are passionate about leading a team and ensuring customer satisfaction, this opportunity offers a fun, fast-paced career with potential for advancement.

Qualifications

• Must be at least 18 years old.
• Complete Weekly Sales Reports and ensure accuracy.

Responsibilities

• Monitor and ensure prompt, friendly customer service.
• Oversee Team Members and assist in maintaining cleanliness.

Skills

Customer Service

Team Leadership

Food Safety

Cash Handling

Inventory Management

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift receive proper coaching, training, and development to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Oversee and ensure Team Members carry out their assigned activities.
• Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation, handling, and storage of food products.
• Maintain professional and ethical leadership behaviors.
• Ensure punctuality of all employees for their shifts.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• A high school diploma or G.E.D. is recommended.
• ServSafe food safety training is recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other required forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure the restaurant polls nightly by correctly closing down the POS system.
• Adhere to cash handling and security procedures, including sales counts, drawer bank counts, POS deletions, over-rings, voids, large bill drops, and cash drawer levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's offers a fun, fast-paced career with opportunities for advancement. We are committed to equal employment opportunity and make hiring decisions without regard to race, color, religion, sex, national origin, age, disability, or genetic information.