Shift Leader - Pizza & Guest Experience

Pizza Hut; Lick Township (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Pizza Hut is seeking a Shift Leader to report to the Restaurant General Manager and oversee daily shifts. You will lead a team, ensure service standards, and maintain a positive restaurant culture while delivering high customer satisfaction.

The role requires ServSafe certification, leadership ability, and proficiency with standard office tools; you will also manage inventory and support scheduling and training across shifts.

Qualifications

• ServSafe certification or equivalent food safety training.
• Proficient in Microsoft Office and basic computer skills.
• Demonstrated leadership and ability to train and motivate a team.

Responsibilities

• Oversee restaurant operations during shifts and manage team workload.
• Train team members on Pizza Hut standards and processes.
• Address customer needs promptly and resolve complaints professionally.
• Ensure inventory accuracy and food ordering processes.
• Uphold health, safety, and brand standards on every shift.

Skills

ServSafe Certified

Microsoft Office

Team Leadership

Effective Communication

Tools

Hutlink

Pizzapedia

Learning Zone

Job description

Pizza Hut is seeking a Shift Leader to report to the Restaurant General Manager and oversee daily shifts. You will lead a team, ensure service standards, and maintain a positive restaurant culture while delivering high customer satisfaction.

The role requires ServSafe certification, leadership ability, and proficiency with standard office tools; you will also manage inventory and support scheduling and training across shifts.