Shift Leader — People-First Restaurant Ops & Growth

Rackson Restaurants, LLC; Newark (DE); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive salary + bonus

401(k) with company match

Health, dental, vision insurance

Paid time off

Career and leadership development

Scholarship opportunities

People-first culture

Values-based leadership

Job summary

Rackson Restaurants, LLC is seeking a Restaurant Shift Leader to guide daily operations at Burger King – BKC-02663 in Newark, DE. You will lead a team, ensure brand standards, manage guest interactions, and drive service excellence during your shift.

Ideal candidates have fast-food experience, a high school diploma or restaurant management exposure, and a commitment to teamwork, training, and cost-aware operation. Join a people-first culture focused on growth and leadership.

Qualifications

• Must be at least 18 years of age.
• High school diploma or restaurant management experience.
• Previous fast food restaurant experience required.
• Proficient reading, writing, math and computer/POS skills.

Responsibilities

• Motivate self and others while supporting shift operations.
• Lead by example and maintain brand standards.
• Interact with guests and resolve concerns promptly.
• Manage sales and labor tracking in Rackson systems.
• Ensure cash handling procedures are followed.
• Plan and execute shift operations efficiently.
• Lead with empathy and teamwork.
• Identify and develop talent for future roles.
• Apply financial understanding to improve business decisions.
• Manage shift activities for operational excellence.
• Ensure compliance with labor laws and regulations.
• Support the success of the business hands-on as needed.

Skills

Leadership

Communication

Teamwork

English proficiency

Spanish comprehension

Reliability

Attendance & punctuality

Self-motivation

Education

High school diploma or equivalent

Restaurant management experience

Tools

POS familiarity

Job description

Rackson Restaurants, LLC is seeking a Restaurant Shift Leader to guide daily operations at Burger King – BKC-02663 in Newark, DE. You will lead a team, ensure brand standards, manage guest interactions, and drive service excellence during your shift.

Ideal candidates have fast-food experience, a high school diploma or restaurant management exposure, and a commitment to teamwork, training, and cost-aware operation. Join a people-first culture focused on growth and leadership.