Shift Leader - Path to Store Manager Growth

Baskin-Robbins; Chicago (IL); Sur place; USD 23 000 - 30 000; Plein temps

Résumé du poste

Dunkin in Ukrainian Village is seeking an experienced Shift Manager to lead a team of 5 or more, with a requirement to obtain a Chicago Health and Sanitation Manager License within 30 days if not already held. This role involves coaching, scheduling, inventory oversight, cash handling, and maintaining Brand standards for great guest service.

The ideal candidate has at least 1 year of shift-management experience in retail, restaurant or hospitality and is fluent in English.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Previous leadership experience in retail, restaurant or hospitality preferred.

Responsabilités

• Perform all responsibilities of restaurant team members.
• Support the Restaurant Manager in meeting operational goals and execution.
• Ensure Brand standards are met throughout shift including preparation of food and beverages.
• Communicate shift priorities, goals and results to restaurant team members.
• Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback.
• Support the training of restaurant team members as needed.
• Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift.
• Communicate clearly with the next Shift Leader to help prepare him/her for shift.
• Ensure Food Safety standards are met.
• Manage Inventory throughout the shift.
• Provide great guest service and coaches restaurant team members to do the same.
• Schedule restaurant team members for shifts.
• Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies

Connaissances

Leadership experience

Fluent in English

Basic computer skills

Description du poste

Dunkin in Ukrainian Village is seeking an experienced Shift Manager to lead a team of 5 or more, with a requirement to obtain a Chicago Health and Sanitation Manager License within 30 days if not already held. This role involves coaching, scheduling, inventory oversight, cash handling, and maintaining Brand standards for great guest service.

The ideal candidate has at least 1 year of shift-management experience in retail, restaurant or hospitality and is fluent in English.