Shift Leader: Own the Lot, Elevate Service

Whistle Express Car Wash; Brunswick (OH); On-site; USD 15,000 - 21,000; Full time

Job summary

Whistle Express Car Wash is seeking a Shift Lead to manage daily operations on-site, lead the team, and uphold high customer service standards. You will engage guests, promote memberships, and ensure safety and quality throughout the wash process.

The role requires physical activity, leadership experience, and the ability to run opening and closing procedures when management is away. This is a fast-paced, outdoor work environment with a focus on ownership and accountability.

Qualifications

• Proven leadership or team experience preferred.
• Physically active and able to work outdoors.
• Ability to own actions and lead by example.

Responsibilities

• Greet customers and provide a positive experience; promote services and memberships.
• Direct vehicles into wash tunnel and ensure safety and smooth operation.
• Lead shifts as a key holder; open/close procedures and delegate tasks.
• Inspect vehicles pre- and post-wash to uphold quality standards and report issues.

Skills

Leadership

Customer engagement

Team leadership

Outdoor work

Job description

Whistle Express Car Wash is seeking a Shift Lead to manage daily operations on-site, lead the team, and uphold high customer service standards. You will engage guests, promote memberships, and ensure safety and quality throughout the wash process.

The role requires physical activity, leadership experience, and the ability to run opening and closing procedures when management is away. This is a fast-paced, outdoor work environment with a focus on ownership and accountability.