Shift Leader & Operations Coach

Workstream; Lebanon (MO); On-site; USD 17,909,000 - 22,042,000; Full time

Job summary

Jimmy John’s seeks a Shift Manager to oversee daily operations, drive sales performance, and uphold brand standards when leadership is absent. The role typically supervises 1 to 8 team members and requires adherence to Jimmy John’s policies and procedures.

You will lead shifts, ensure food safety and accurate cash handling, provide excellent customer service, and model professional conduct across all store stations, aiming to motivate the team and maintain efficient operations.

Qualifications

• Experience leading shifts in a fast-paced environment.
• Strong communication and customer service skills.
• Familiarity with food safety and cash handling procedures.
• Ability to train and motivate small teams.

Responsibilities

• Lead and manage shifts while acting as manager in charge of the store.
• Deploy team members as required to meet business demands.
• Communicate clearly to ensure effective shift operations.
• Work the line and uphold operational standards at each station.
• Ensure exceptional customer service on every shift.
• Follow all food safety, cash handling and procedures.
• Delegate tasks and decisions to team members.

Skills

Leadership

Communication

Customer service

Food safety

Cash handling

Staffing

Job description

Jimmy John’s seeks a Shift Manager to oversee daily operations, drive sales performance, and uphold brand standards when leadership is absent. The role typically supervises 1 to 8 team members and requires adherence to Jimmy John’s policies and procedures.

You will lead shifts, ensure food safety and accurate cash handling, provide excellent customer service, and model professional conduct across all store stations, aiming to motivate the team and maintain efficient operations.